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商务英语打电话对话范文 第1篇
A:Medicine Industry,this is Peter Bush speaking,can I help you?
B:Good afternoon,could you connect this call with Mr Brown,please
A:May I know who's calling?
B:This is Li Ping of ABC computer company 'm calling on our @ Mr Welson
the general manager of our company.
A:I'm sorry,Mrs Li,Mr Brown is now in a I have your number,and ask
him to call you later?
B:I'm afraid Mr Welson would like to speak to Mr Brown right 's got an
urgent matter to discuss with Mr Brown without delay.
A:Ok,then would you please hold the line?Mr Li,the line is through,Mr Brown is
ready answering the call,go ahead.
B:Thank you for your assistance,Mr Bush.
A:You are welcome.
商务英语打电话对话范文 第2篇
A:Good afternoon,sales I help you?
B:Could I speak to Mr Wood,please?
A:I'll see a piece available,who should I say is calling,please?
B:John feng
A:Hold the line, Wood is in the meeting with managing director at the
moment I I help you?
B:Well,I want to discuss with them the new control we said last week.
A:I don't think the meet will go on much long,should I ask him to call you when
he is free.
B:Yes,that will be easiest.
A:May I have your name again?
B:Yes,It's John feng.
A:And the number?
B:01088256798
A:Ok,you will be hearing from Mr Wood later in the afternoon then,Mr John.
B:thank you for bye.
A:You are welcome,goodbye.
商务英语打电话对话范文 第3篇
A:I think this spring is a good time for us to start looking.
A:今年春天开始找房子是不错的时机。
B:We should plan to move out of here before July. I'm tired of living in apartments.
B:我们应当计划在七月前搬走。我已经厌倦住公寓了。
A:I know， dear. I am too. But we've just been too busy to look for a house.
A:亲爱的，我明白，我也是。可是我们一向忙得没时光去找房子。
B:We need to find a good realtor.
B:我们需要找个好的房地产经纪人。
A:Not necessary. If we use a realtor to find a house， it will be more expensive.
A:不需要。如果我们委托经纪人找房子，会比较贵。
B:What do you mean?
B:怎样说呢?
A:Realtors always get a mission. If the realtor helps us find something， we have to pay him.
A:房地产经纪人都要抽佣金的。如果经纪人帮我们找到房子，我们就要付他钱。
B:But doesn't a realtor help with the contract? I thought they take care of all the legal troubles.
B:可是经纪人也会帮忙处理合约的事啊?我想他们应当会留意法律的问题。
A:Yes， that's often true. But you have to pay them.
A:是的，通常是如此，可是你要付他们钱。
B:I still think we should have a realtor. We're new in this country. We don't know all the laws of buying a house. And also， the realtor will inspect the house. He can tell us if the house has any problems.
B:我还是认为应当要找个经纪人。我们才刚来这个国家，不明白买房子的所有法律条款。并且经纪入还会检查房子。他能够告诉我们房子有没有问题。
A:Of course we need a house inspector. But we can hire an inspector on our own. As for the legal problems， Ihave friends. They can help us.
A:当然我们需要房子检查员。可是我们能够自我请检查员就好。至于法律问题，我有朋友，他们能够帮忙。
B:So how can we find a house if we don't have a realtor?
B:如果不找经纪人，那我们要怎样找到房子呢?
A:It takes a little more time. We have to check the ads in the paper. Probably also there are special real estate magazines with ads. Then we have to drive to the homes and look at them.
A:要花多一点时光。我们必须看看报纸上的广告。或许专门的房地产杂志上也有广告。然后我们必须开车去看房子。
B:And doesn't the person selling the house have a realtor?
B:那么卖房子的人不会找经纪人吗?
A:Sometimes they do， sometimes they don't. It's best to find someone who is selling by themselves.
A:有时会，有时不会。最好是找自我卖房子的人。
B:Why?
B:为什么?
A:That is because if the seller has a realtor， their price will be higher. He will have to pay a mission to the realtor.
A:因为如果卖主找经纪人，房价就会比较高。他必须付经纪人佣金。
B:Hmm. It all sounds very plicated.
B:嗯，听起来挺复杂的。
A:It is. But buying a house is very important. So it takes time. That's why we haven't done it yet. It's very troublesome.
A:是啊。可是买房子很重要，所以要花时光。那就是为什么我们还没开始的原因，很麻烦的。
B:I want to look in the papers today. Maybe we can see something we like.
B:我今日要看看报纸，或许能够找到喜欢的。
A:All right. I'll buy a newspaper when I go to the drugstore.
A:好，我去药店的时候会买份报纸的。
商务英语打电话对话范文 第4篇
A:Hello, Green here.
B:Oh,Mr Green,my name is don't know me,but I'm a freind of David
Smith.
A:Oh,yes.
B:When I told David I was coming here to live,he give me your number,and suggest
that I give your a was wondering if you could give me some advices.
A:I'll be please to if I can I do for you?
B:Well,I'm looking for a place to thougt as you are a @ agent .you
might know somthing is suitable.
A:Yes,I think I can help not you come around and see me? Do you know my
office?
B:Yes,I've got the address.
A:Good,where are you know.
B:I'm at the post office.
A:oh,well,that's just a few minutes walk to my office,come around and see now.
B:Thank you very much,Mr Green.
A:Not at all.
商务英语打电话对话范文 第5篇
A: And the number? 电话号码呢?
B:
A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.
好的，Smith先生，早上晚些时候，你会收到Bush先生的电话。
B: Thank you for your help. Good-bye. 谢谢你的帮助，再见。
A: You are welcome. Good-bye. 别客气，再见。
A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工业，我是Cathy Winer, 我能帮您吗?
B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好，麻烦你接到Black先生，好吗?
A: May I know who’s calling? 请问您是哪位?
B: This is Mary Fox of . Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 这里是电脑公司的Mary Fox. 我是替我们公司总经理Tom Backer先生打电话。
A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?
对不起，Fox小姐。Black先生正在开会，请告诉我你的电话号码，我会让他给你打电话的，好吗?
B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.
我想Baker先生想现在和Black先生说话，他有紧急事情与Black先生商量，不能拖延。
A: OK. Then, would you please hold the line? (one minute later) 好的，请你别挂机。(一分钟后)
Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐，电话接通了，Black先生可以和你通话了，请吧。
B: Thank you for your kind assistance, Ms. Winer 非常感谢你的善意帮助，Winer小姐。
A: You are welcome. 别客气。
A: Good morning. NTT Co… 早上好，NTT公司。
B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好，可以和出口部负责人Ira Black先生通话吗?
A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 对不起，Black先生刚出去。可以问一下您是哪位吗?
B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?
我是Ace咨询公司的John Carter. 请你告诉我什么时候能找到他。
A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一点都不知道Black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗?
B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.
我觉得还是留下一个口信比较好。不过这件事很要紧，请一定将留言传达给他。
A: I see. I’m sure to pass your messages to Mr. Black. 明白了，我一定把您的留言传达给Black先生。
B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好，你可以告诉他，由于意外变化，在进一步通知之前，请勿给NNC公司发货。事关重大，稍后我会做出解释。
A: Okay, let me repeat your message to see if I’ve got it all. 行。我重复一遍留言，看看是否记全了。
商务英语打电话对话范文 第6篇
约朋友看球赛
A:Hello .Do you like to watch football game tomorrow afternoon?
B:That is a wnderful I have to help my mother to buy some am afraid it might cost me quite a long time.
A: think I can give you a hand if you that case，you can e with me.
B:wow，that is very kind of the way ，when will the game begin?
A:2 will pick you up at 1:30
B: you tomorrow.
商务英语打电话对话范文 第7篇
A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好，我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。
A: May I ask who is calling, please? 请问您是哪位?
B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢，Wood先生，请稍等。(打内线电话)Hunter先生，IBM电脑公司的Wood先生找您。
C: Can you find out what he wants? 你可以问他有什么事吗?
A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.
好的，Hunter先生。(对来电者说)对不起Wood先生，让您久等了。Hunter先生现在非常忙，他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.
我明白了，非常感谢，Wood先生。请你等一下好吗?(打内线电话)Hunter先生，Wood先生想买一些计算机软件。
C: I see. Put him on line two. 好的，请转到2号线。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
好的，Hunter先生。(对来电者)Wood先生，不好意思让你久等了，我把你的电话接给Hunter先生。
A: Good afternoon, Sales Department. May I help you? 下午好，销售部，我能帮你什么忙吗?
B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?
A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
请别挂机，Bush先生正在和总经理开会，我可以帮你忙吗?
B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他讨论一下我们上星期签订的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久，我让他有空给你打电话，好吗?
B: Yes, that would be easiest. 是的，那样最好了。
A: Could I have your name again, please? 请再一次告诉我你的姓名，好吗?
B: Yes. It’s John Smith.好的，我叫John Smith。
商务英语打电话对话范文 第8篇
gordon: hey buddy, your english is improving by leaps and bounds.
molly: your english is not so shabby either.
gordon: thanks for the compliment.
molly: one compliment deserves another.
gordon: you praise me, so i praise you, right?
molly: that is correct. and today i will help you review and you will return the favor and help me review. is that cool with you?
gordon: of course, anything for you. when do we kick it off and begin?
molly: asap.
戈登：嘿，伙计，你的英语正在突飞猛进啊。
莫莉：你的英语也不是那么肤浅。
戈登：承蒙夸奖。
莫莉：咱们礼尚往来，互相夸奖。
戈登：你夸奖了我，所以我也夸夸你，对吗？
莫莉：没错。今天我将帮你复习，作为回报，你也帮我复习吧。这样好吗？
戈登：当然，随你。什么时候我们开始呢？
莫莉：越快越好。
new words 生词
1) accept （接受，承认）: admit, recognize
we gladly accept cash and checks, but we don't accept credit cards.
我们很高兴接受现金和支票，但是我们不接受信用卡。
2) charge card （信用卡）: credit card, bankcard
i would like to charge this purchase on my charge card.
我想从我的信用卡上支付这笔购买费用。
3) check （支票）: a bank note
hold on one moment and i will write you a check. the check is in the mail.
请等一会儿，我来给你开一张银行支票。支票装在信封里。
4) satisfactory （满意的）: good enough
ok, so your son's grades were satisfactory--not great, but good enough.
你儿子的成绩虽然不是特别地突出，但也令人满意。
5) vegetarian （素食主义着，食素者）: someone who doesn't eat meat
my mom made us an all-vegetable meal, because my sister is a vegetarian.
我妈妈给我们做了一顿全素的饭菜，因为我妹妹不吃肉。
lessons 课文
not everyone will go abroad, but most people will have an opportunity to call an english speaking person or company. for this reason, everyone should have good english telephone skills.
booking reservations by phone: many different kinds of reservations will use similar questions on the phone. the following are some of the most asked questions and examples of answers. as always, it is best to answer in complete sentences.
1) a. how many in your party?
b. there will be three of us.
2) a. how will you pay? cash, check or charge?
b. i would like to pay by check. where should i send the check?
3) a. when will you need your reservation for?
b. i will need my reservation for friday the 18th of may.
4) a. do you have any special needs?
b. yes, i need vegetarian meals.
5) a. smoking or non-smoking section?
b. of course non-smoking section, please.
6) a. what name shall i put the reservation under?
b. please put the reservation under rodman, dennis rodman.
不是每个人都需要出国，但是大多数的人都有机会打电话给一个讲英语的人或者公司。因此，每个人都需要具备良好的电话英语技巧。
电话订票：虽然订票的种类很多，但是电话定订票的方式和所用的语言却大都相似。以下是电话订票时最常见的问与答。一直以来，对话尽量用完整的句子来答复对方。
1) a: 请问将有多少人？
b: 包括我三个人。
2) a: 请问你将采用何种支付方式？
b: 我想用支票的方式支付，我应该把支票寄到哪里？
3) a: 你需要预订什么时候？
b: 我需要预订5月18日星期五这天的？
4) a: 你有什么需求吗？
b: 是的，需要全素的食物。
5) a: 吸烟区还是非吸烟区？
b: 当然，请帮我预订非吸烟区的座位。
6) a: 请问我能知道你的姓名吗？
b: 请在预订一栏注明我的名字是罗德曼，丹尼斯·罗德曼。
dialogue 对话
airline reservations: 预订机票
molly: hello, canadian airlines, how may i help you?
gordon: i'd like to book a ticket to nyc.
molly: when would you like to fly?
gordon: asap.
molly: we have a flight tomorrow at 10 am, is that satisfactory?
gordon: of course. that would be fine.
molly: how many in your party?
gordon: just me this time.
molly: what class will you fly? first class? business class? or economy class?
gordon: business class will be fine.
molly: would you like the vegetarian meal?
gordon: no thanks, i like to eat meat.
molly： smoking or non?
gordon: non-smoking, of course.
molly: round-trip or one way?
gordon: i would like to book a round-trip ticket.
molly: when would you like to return?
gordon: how about saturday the 11th?
molly: sorry to say, that day is all booked up. can i book you for sunday the 12th?
gordon: that will be fine.
molly: how will you pay, cash or charge?
gordon: i would like to pay by check.
molly: i am sorry, we do not accept checks.
gordon: i'll pay by charge card then.
molly: great. what name shall i put the reservation under?
gordon: mr. gordon alexander.
molly: you are all set, mr. alexander.
gordon: thanks a bunch.
molly: my pleasure.
莫莉：你好，这里是联合航空公司，我能帮你做什么吗?
戈登：你好，我需要预订一张到纽约的机票。
莫莉：您想订什么时候的机票?
戈登：越快越好。
莫莉：我们在明天上午10点种有一个航班，你觉得这个时间可以吗？
戈登：当然，太好了。
莫莉：您需要订几张机票？
戈登：这次就一张。
莫莉：您需要哪个级别的舱位？头等舱？商务舱还是经济舱？
戈登：商务舱就可以了。
莫莉：你需要素食吗？
戈登：不，我不是素食者。
莫莉：吸烟区还是无烟区？
戈登：当然是无烟区。
莫莉：单程还是往返？
戈登：我需要一张往返机票。
莫莉：你需要何时回来？
戈登：11号星期六返回。
莫莉：很抱歉，11号的返程机票都已经订满了，您觉得12号星期日的返程机票如何？
戈登：也可以。
莫莉：你希望什么支付方式？现金或信用卡？
戈登：我想用支票支付？
莫莉：很抱歉，我们不接受支票的支付方式。
戈登：那么我用信用卡支付吧。
莫莉：好的，那么我在预订这一栏里填谁的名字好呢？
戈登：戈登·亚力山大先生。
莫莉：都好了，戈登·亚力山大先生。
戈登：多谢你。
莫莉：不客气。
new words（生词)
1) etiquette （礼节）: good manners, customs
before you have a dinner date with a beautiful girl, you should learn some eating etiquette.
在你与一个漂亮女孩约会之前，你应该学习了解一些进餐时的礼节。
2) hang up （放下电话）: put down the telephone receiver
always say goodbye before you hang up the phone.
别忘了在挂断电话之前要与对方说再见。
3) mega （大的，超大的，超级的）: really big, huge, super
madonna is a mega-star.
麦当娜是个超级明星。
4) prohibit （阻止）: don't let, stop
the law in the usa prohibits you from drinking beer until you are 21 years old.
美国的法律禁止不满21岁的年轻人喝酒。
5) receiver （听筒）: the part of the phone that you talk into
please talk clearly into the receiver.
请对着听筒用清晰的声音说话。
lesson: 课文
1) never pick up (answer) the phone and say, “what?” “yeah?” or “ok?” this is what a rude dude would do. try being polite and saying, “hello, bob speaking, how may i help you?”
2) never hang up the receiver without saying goodbye in a polite way. like this, “hope to talk to you again soon, bye.” or “bye for now.” or “ ”it was so nice talking to you, bye!^v^
3) if you have to ask someone his or her name over the phone, use the following ways!
a) pardon me, may i ask who's calling? (the most polite way)
b) may i have your name, sir? (also good)
c) excuse me, mam, can you tell me your name please? (satisfactory)
4) note: people who use their mobile phones in restaurants, movie theaters or in english classes are mega-rude dudes! proper phone etiquette prohibits this.
1) 在拿起电话的时候永远也不要说诸如“什么？”“怎么了？”或者“好吗？”之类的话。 这样说话在职场上是不礼貌的。要尽量婉转礼貌地说话，如“你好，我是鲍勃，我能为您做什么吗？”
2) 在没有对对方礼貌地说再见之前，不要挂上电话。礼貌的说法如“希望不久的将来能有机会再跟您交谈，再见”或者“先再见了”或者“很高兴有机会与您交谈，再见”。
3) 如果你在电话上需要问询对方的姓名，只可以用下面的话问：a) 很抱歉，我可以知道您的姓名吗？（最有礼貌的方式）
b) 先生，可以告诉我您的名字吗？ （同样可以）
c) 对不起，夫人，您能告诉我您的姓名吗？（令人满意的一种）
商务英语打电话对话范文 第9篇
A: Good morning. Hudson Textile Company.
A:早上好!这里是哈德逊纺织品公司。
B: Good morning. Could I speak to. Mr. White, please?
B:早上好!请叫怀特先生听电话。
A: Yes. Hold the line, please... Hello, I'm afraid Mr. White is completely snowed under atpresent. He shouldn't be free until 11 o'clock. Can I take a message?
A:好的，请稍等……喂，怀特先生现在根本走不开，直到11点才有空。需要我转告一下吗?
B: Of course. Could you ask him to call me back? It's about the sample of article .
B:当然，请叫他给我回电话，是有关067号货的样品。
A: Yes. What's your name, please?
A:可以，请问您贵姓?
B: This is Aram of Trans-America Clothing.
B:我是泛美服装公司的艾拉姆。
A: Mr. Aram. Does he have your number?
A:艾拉姆先生，他有您的电话吗?
B: Yes , but I'll give it to you again. It's 82345678.
B:知道，但我还是跟你说一下，82345678。
A: Thank you, Mr. Aram. I'll give Mr. White the message.
A:谢谢，艾拉姆先生，我会转告怀特先生。
商务英语打电话对话范文 第10篇
Steven and Julia is talking about their neighbour Tom.
史蒂文和茱莉正在谈论邻居汤姆。
Steven: I've heard that Tom is going to move.
史蒂文：我听说汤姆要搬走了。
Julia: What? Are you sure about that?
茱莉娅：什么?你确定?
Steven: Yeah， he is going to move next month.
史蒂文：嗯，他下个月就要搬走。
Julia: Where is he going?
茱莉娅：那他去哪里啊?
Steven: He is going to Canada and to live with his son.
史蒂文:他准备去加拿大，去和儿子一齐生活。
Julia: What a pity!
茱莉娅：真遗憾!
Steven: Why did you say that? It's a good thing for him to live with his son.
史蒂文：你为什么这样说?能和儿子住在一齐，对汤姆是一件好事啊!
Julia:I know that. But it's pity for us to lose such a good neighbour. You know I alwaysappreciate Tom's pany.
茱莉娅：我明白。可是失去一位好邻居对我们來说是一件憾事。我真的喜欢汤姆做咱们的邻居。
Steven: Me too. But anyway we hope he lives happily in the future.
史蒂文:我也是。但不论如何，我们期望他日后生活得幸福。
商务英语打电话对话范文 第11篇
Steven likes reading books， and now he is talking about them with his friend Dora.
史蒂文喜欢读书，他正在和朋友多拉谈论书籍。
Steven: Hey， Dora! What kind of books do you like to read?
史蒂文：嘿，多拉!你喜欢读什么类型的书?
Dora: I read everything I can get my hands on but I like love stories best. What do you thinkabout the love stories?
多拉：我拿到什么书就看什么书，但最喜欢看的是言情小说。你觉得言情小说怎样样?
Steven: I hate to tell you this， but they are nothing but sob stories.
史蒂文：我很不想这么说，但它们对于我来说只是赚人眼泪的故亊而已。
Dora: I don't think so. I like them. Then what's your favorite book?
多拉：我不这么认为，我喜欢言情小说。那你最喜欢读什么书?
Steven: I'm fond of history books.
史蒂文：我喜欢看历史书。
Dora: Oh， the history books are dull to me.
多拉：噢，历史书对我来说太枯燥。
商务英语打电话对话范文 第12篇
Todd: Hello， Gabrielle!
你好，加布里埃尔!
Gabrielle: Hello!
Todd: How are you doing today?
你今日好吗?
Gabrielle: Good thanks.
很好，多谢。
Todd: Now， Grabrielle， I hear that you are going back home to New Zealand.
加布里埃尔，我听说你要回新西兰的家去。
Gabrielle: That's right. I'm going home for summer.
是的。我要回家过夏天。
Todd: OK. What are your plans?
你是怎样计划的?
Gabrielle: Probably a week relaxing， going camping， and then I'm going back to work.
也许先休息一周，去露营，之后我会回去工作。
Todd: Oh， OK. Where do you work?
好的，你在哪工作?
Gabrielle: I teach as an English teacher in Christchurch， in New Zealand.
我在新西兰克赖斯特彻奇市教英语。
Todd: Oh， OK. And that's where you're from， naturally.
哦，好的。你来自那里。
Gabrielle: That's right.
是的。
Todd: Were you born there?
你在那里出生吗?
Gabrielle: I was， yeah!
是的，我是!
Todd: Well， you are going to have this short little break， or vacation， are you gonna go to the beach...themountains?
在这短暂的休息，或者说是假期中，你打算去海滩，或者山区吗?
Gabrielle: Probably..probably to the beach and camping for about a week with friends， yeah!
也许，我会和朋友一齐去海滩露营一周。
Todd: Actually， how warm is it in the summer?
夏天那里到底有多热?
Gabrielle: Probably a maximum of about 30 degrees. A nice dry heat! Very fortable.
也许最高到达了30度。干爽，很热!很舒服!
Todd: So when you go to the beach is the water warm enough to swim in?
那么你去海滩的时候水温很适合游泳?
Gabrielle: No， no， no! We swim but it is not warm. Yeah! It's pretty chilly actually.
不，不!我们会去游泳，但水并不热。海水其实很冷。
Todd: OK. Any other plans when you go home?
好的，回家后还有什么其他计划吗?
Gabrielle: Yeah， I'm looking forward to catching up with friends and family and animals.
我很期待见到我的朋友，家人，和宠物。
Todd: Animals!
宠物!
Gabrielle: Well， I miss my pets.
是的，我想念我的宠物。
Todd: OK， well， what pets do you have?
那么，你养了什么宠物?
Gabrielle: Well， I have a cat and a dog and a sheep called Sydney and two gold fish.
我养了一只猫，一只狗，一只叫做Sydney的羊，还有两只金鱼。
Todd: Wow!
Gabrielle: Yeah! And I really miss them.
是的，我真的很想念它们。
Todd: I'm sure they're really excited to see you. Alright， thanks a lot.
我肯定它们见到你必须很兴奋。好的，十分多谢。
Gabrielle: You are wele!
不客气!
商务英语打电话对话范文 第13篇
打电话 Making a call
T：Hello?
你好?
L：Hi, is James there please?
你好，请问詹姆士在吗?
T：Yes. Who's calling?
是的，请问您是哪位?
L：Linda.
琳达。
T：One moment please.
请稍等。
L：OK.
J：Hello?
L：Hi James, it's Linda.
你好，詹姆斯，我是琳达。
J：Hi Linda.
你好，琳达。
L：What are you doing now?
你现在干什么呢?
J：I'm working.
我在上班。
L：Are you busy?
你忙吗?
J：Yes. It's been really busy here all day.
是的，这里一整天都会很忙。
L：What time do you get off work?
你什么时间下班。
J：8:30PM
晚上八点半。
L：I'll call you back after 8:30PM
我八点半之后再打给你。
J：OK. Talk to you later.
好的，待会聊。
L：Bye bye.
拜拜。
商务英语打电话对话范文 第14篇
A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。
B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。
A: May I ask who is calling, please? 请问您是哪位?
B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood.
A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。
C: Can you find out what he wants? 你可以问他有什么事吗?
A: Yes, Mr. Hunter. (to caller) Im sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。
B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood先生想买一些计算机软件。
C: I see. Put him on line two. 好的,请转到2号线。
A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.
好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。
英语打电话对话范文
A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗?
B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗?
A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的?
B: John Smith.
A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?
请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗?
B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他讨论一下我们上星期签订的合同。
A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想会议不会开得太久,我让他有空给你打电话,好吗?
B: Yes, that would be easiest. 是的,那样最好了。
商务英语打电话对话范文 第15篇
A:May I speak to Mr Green,please?
B:Just a moment,'m sorry,but his line is busy at the you
please hold on?
A:How long will I take?
B:Sorry,but I'm not sure about it.
A:I'm calling one distance,so please ask him to as soon as gets off the
'm Lucy.
B:I'll have him call you he have your phone number?
A:I think so.
B:When should he try to reach you?
A:Any time before 6:00.
B:'ll let him call you later.
A:Thank you.
B:You are welcome.
商务英语打电话对话范文 第16篇
Bob: Tom，I will delivery goods to A city tomorrow.
汤姆，我明天送货去A市。
Tom: How long does it take from here to the destination?
从这到目的地要多久?
Bob: It is about 3 days.
大概3天。
Tom: Oh，I see， is everything ready?
哦。我明白了，一切都准备好了吗?
Bob: Everything is all set.
一切就绪。
Tom: That is good，but just to be on the safe side，you go to check with the car and the goods again.
很好，可是为了安全起见，你还是去把车和货物再检查一遍。
Bob: I will check them again before setting out.
出发前我会再检查一遍的。
Tom: OK，take good care of yourself.
好，好好保重。
Bob: I will. And good night.
我会的，那晚安了。
Tom: Good night.
晚安。
商务英语打电话对话范文 第17篇
A:I'm going to the fair any one looks for me. ask them to call the fair.
B:What is the telephone number?
A:88267894,extension to 208
B:When will you reach there?
A:About 10: thing is that I want an appointment with the customer at
Chanxing hotel at 3:30 this help me phone the customer so we
can confirm now.
B:What is the customer's name,and what is his room number?
A:You can check them from the fax yesterday.
B:Ok,I'll phone the customer right you want to pick him up at our
office?
A:No,I'll discuss the business with him at hotel.
商务英语打电话对话范文 第18篇
Making a phone call
useful sentences
that Jane speaking?
is 's that?
's calling? Who is speaking? May I have your name?
May I beg your pardon?
on, please!
go ahead.
put it through.
you repeat your phone number?
she's out.
I take your message?
you like to leave a message?
I have you mobile number?
's on the another line now.
line is busy.
am occupied. I have no time. I'm not available.
line is free. Her line is through
line is broken. Her line is dead. Her line is out of order.
line is busy.
Fashion conversation
Conversation 1
A:Hello.
B:This is Sofy,may I speak to Lamley?
A:This is Lamley.
B:Hello, you free tomorrow?
A:Yes.
B:Would you like to go to an activation with me?
A:I'd like you tomorrow.
B:See you.
Conversation 2
A:Hello,is Mr Ofer there
B:Sorry, afriad you have a wrong don't have Mr Ofer here.
A:I want 64204223,is that right?
B:No, you give a wrong number.
A:oh,I'm sorry to bother you.
B:That's all right.
Conversation 3
A:Gongshan Development Co., I help you?
B:I'd like to speak your export manager,please.
A:May I ask who's calling?
B:This is Mrs Wang,from @ @.
A:I'm sorry Mrs wang,but Mrs Fu is not in at the moment.
B:When will he come back,do you know?
A:As suppose you reback at 10:30?
B:May I leave message?
A:Of course.
B:Please ask him to give me a call as soon as he return .he has my number.
A:Ok,Mrs 'll do that.
B:thank .
Conversation 4
A:Operator,I want to make a correct oversea phone call to Beijing.
B:Who would you like to talk to ?
A:Rachel Jahon
B:What is phone number?
A:The code is 880 ,the area code is 010 , and the local number is 88245784
B:Your name,please.
A:Monicole Tan.
B:hold on ,please.
A:Ok,thank you.
B:Her line is through now,please go ahead.
Conversation 5
A:I'm going to the fair any one looks for me. ask them to call the fair.
B:What is the telephone number?
A:88267894,extension to 208
B:When will you reach there?
A:About 10: thing is that I want an appointment with the customer at
Chanxing hotel at 3:30 this help me phone the customer so we
can confirm now.
B:What is the customer's name,and what is his room number?
A:You can check them from the fax yesterday.
B:Ok,I'll phone the customer right you want to pick him up at our
office?
A:No,I'll discuss the business with him at hotel.
Conversation 6
A:May I speak to Mr Green,please?
B:Just a moment,'m sorry,but his line is busy at the you
please hold on?
A:How long will I take?
B:Sorry,but I'm not sure about it.
A:I'm calling one distance,so please ask him to as soon as gets off the
'm Lucy.
B:I'll have him call you he have your phone number?
A:I think so.
B:When should he try to reach you?
A:Any time before 6:00.
B:'ll let him call you later.
A:Thank you.
B:You are welcome.
Conversation 7
A:United trading company,good afternoon.
B:Good I speak to Mr Green,please?
A:May I ask who's calling?
B:This is Mrs Jahon from international textile
A:Just a minute,Mrs Jahon.
A:Mr Green,Mrs Jahon from international textile wants to speak to you.
C:Put it through ,please.
C:Hello,Mr Green speaking.
B:Good afernoon,Mr 'm calling about the dress agreement you send me
Conversation 8
A:Marketing manage office,can I help you?
B:Mr Green,please.
A:Sorry,he's out.
B:What time you suspect back them?
A:Sorry,I am not sure,can I take a message?
B:No,'ll call back later.
A:That's call again later.
B:Ok,thank .
Conversation 9
A:Is Mr Li there,please?
B:Sorry,I can't hear you,would you please speak a little loud?
A:I said is Mr Li there?
B:Mr Green,the line is 't hand up,'ll have a call chance to
another line.
商务英语打电话对话范文 第19篇
A:Good morning,NTT company Limited.
B:Hello,May I speak to Mr Green, hand the exprot section ,please?
A:I'm sorry Mr Green come I ask who's calling?
B:This is Smith from @@,would you please tell me when I can hold him?
A:I really have not idea when Mr Green can be available in the you
call him back later or would you mind leaving a message?
B:I think is better for me to leave a message,but it is important and urgent,pls
make sure he gets this message.
A:I see,I'll be sure to pass the message to Mr Green.
B:Good. Would you mind telling him that do to some sudden changes ,do not feel
any orders for NNC corporation untill further notice ,it's very important,I'll explain it later.
A: me repeat your message,see that get it off.
商务英语打电话对话范文 第20篇
In this conversation, Sally is a receptionist for a major computer hardware supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
Sally: Just a moment, please. I'll transfer you.
Caller 1: Thank you.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I'm sorry, he's in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don't know, sir. Would you like to leave a message?
Caller: No, that's OK. I'll call back.
Sally: Good morning. Ms Carling's office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That'll be fine. Thank you very much.
中文参考： 在这段对话中，Sally是一家大型电脑硬件供应商的接待员。今天早晨，一位私人秘书请了病假，Sally暂替她的工作。
Sally: 早上好。ABC公司，我是Sally，请问您有什么事吗?
Caller 1: 是的，我是Dave Michaels，请Amy Winters听电话。
Sally: 请稍等。我给你转过去。
Caller 1: 谢谢。 Sally: 早上好。ABC公司，我是Sally，请问您找那位?
Caller 2: 我是Lance Stevens，请你们的客户服务部经理接电话，好吗?
Sally: 对不起，他在开会。要留个口信吗?
Caller 2: 他什么时间方便?
Sally: 我不知道，先生。您需要留个口信吗?
Caller 2: 不用了。我会再打过来的。
Sally: 早上好，Carling女士的办公室，我能为您做什么吗?
Caller 3: 我是Marlene Casper，我要约见Carling女士，她知道我是谁。
Sally: 请稍等，我查一下她的日程……您明天10:00可以会见Carling女士。
Caller 3:很好。非常感谢。
以上就是为大家整理的经典商务英文电话对话的相关内容，希望能够对大家有所帮助。商务英语主要是用于职场中，大家可能会遇到各种各样的情况，所以在学习的过程中，各种各样的场景大家都需要掌握。
商务英语打电话对话范文 第21篇
西海岸旅行英语口语材料
Robin：Oh，hi Julie. Finally back from your vacation，I see.
Julie：What do you mean，“finally”?I feel like I've only been gone for two days instead of two weeks.
Robin：Well，you know what they say—“Time flies when you're having fun. ” You did have fun，didn't you?
Julie：Oh，it was marvelous. B. C. is so beautiful. And it was so nice to get away from this cold，miserable weather.
And those mountain views—they were absolutely breath taking.
Robin：How was Vancouver?
Julie：Busy. So much to see and do there. I hadn't realized how much I missed big-city life after being stuck out here in the boonies for so long(laughs)。
Robin：So what all did you do?
Julie：Oh，we went to Stanley Park and the aquarium，up Grouse Mountain，and to museums and galleries. All the usual touristy things.
Robin：Did you get over to the island? It's only two hours away by ferry，isn't it?
Julie：Yes，it was funny how on the ride over everyone stayed out on deck to enjoy the view，but on the way back，wejust sat inside like seasoned travellers and read magazines!
Robin：Victoria is a city I've always wanted to visit. They say it's such a quiet and elegant city with a lot of British influence.
Julie：We liked Victoria so much that we stayed in a day longer than we'd planned. I did like the custom of afternoon tea. It was a nice break from sightseeing too.
Robin：Oh，well，one of these days I'll get there myself. In the meantime，I better get back to work. Maybe we can get together sometime and you can tell me more about it.
Julie：Sure，and I'll show you my pictures once I get them developed.
Robin：Great. See you later.
Julie：Bye.
商务英语打电话对话范文 第22篇
A:New high company,hi,Lucy speaking.
B:'d like to speak to Mr Welson,please.
A:May I ask who's calling,please?
B:My name is Jim Smith,Microsoft computer company.
A:Thank you,Mr moment,please.
A:Mr Welson,Mr Smith of Microsoft computer company is on the line.
C:Can you find what he wants?
A: Welson,I'm sorry do keep you waiting.
A:Mr Smith,Mr Welson is rather busy right now,and would like to know what you
wish to speak him about now.
B:Yes,I want to buy some computer software,and talk about developing another
don't know was it interesting or not.
A:I see,thank you very much,Mr Smith,would you wait a moment,please.
A:Mr Welson,Mr Smith wants to buy some computer software.
C:I see,put my line to.
A:Yes,Mr Welson.
A:Mr Smith,I'm very sorry to keep you 'll put you through Mr Welson.
商务英语打电话对话范文 第23篇
打电话出现意外情况 Caller does not continue the conversation
A：Hello?
B：Hi. May I speak to Eric?
嗨，我可以和埃里克讲话吗?
A：Eric? Eric who?
埃里克?哪个埃里克?
B：Eric Robert.
埃里克·罗伯特。
A：Who’s calling, please?
请问你是哪位?
B：A friend of the family.
他们家的一位朋友。
A：Just a minute. I’ll put you through.
稍等。我帮你找去。
C：(Eric receives the call.) Hello? Hello? Speak up, please. I can’t hear you. Is anybody there? There’s nobody there.
(埃里克接电话)喂?喂?请讲话。我听不见。有人在吗?没人在。
商务英语打电话对话范文 第24篇
打电话找人的典型英语对话
In this conversation, Sally is a receptionist for a major computer hardware1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.
Sally: Just a moment, please. I'll transfer2 you.
Caller 1: Thank you.
Sally: Good morning, ABC Computers, Sally speaking. Can I help you?
Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?
Sally: I'm sorry, he's in a meeting. May I take a message?
Caller 2: When will he be available?
Sally: I don't know, sir. Would you like to leave a message?
Caller: No, that's OK. I'll call back.
Sally: Good morning. Ms Carling's office. What can I do for you?
Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.
Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.
Caller 3: That'll be fine. Thank you very much.
中文参考：
在这段对话中，Sally是一家大型电脑硬件供应商的接待员。今天早晨，一位私人秘书请了病假，Sally暂替她的工作。
Sally: 早上好。ABC公司，我是Sally，请问您有什么事吗?
Caller 1: 是的，我是Dave Michaels，请Amy Winters听电话。
Sally: 请稍等。我给你转过去。
Caller 1: 谢谢。
Sally: 早上好。ABC公司，我是Sally，请问您找那位?
Caller 2: 我是Lance Stevens，请你们的客户服务部经理接电话，好吗?
Sally: 对不起，他在开会。要留个口信吗?
Caller 2: 他什么时间方便?
Sally: 我不知道，先生。您需要留个口信吗?
Caller 2: 不用了。我会再打过来的。
Sally: 早上好，Carling女士的办公室，我能为您做什么吗?
Caller 3: 我是Marlene Casper，我要约见Carling女士，她知道我是谁。
Sally: 请稍等，我查一下她的日程……您明天10:00可以会见Carling女士。
Caller 3:很好。非常感谢。
扩展：议价时可能用到的句子
一般情况下在美国商店里买东西是没有讨价还价的。但很多情况下是可以的。比如美国人的garage sale，大街上的交易或跳蚤市场里的交易。 特别是有当你买大东西的时候，比如房子、车子时一定要记得和对方讲讲价。不然你就亏大了。 下面列举的是议价时可能用到的句子： How much is this? How much will that be? How much are these altogether? I think this is too expensive. That's little too much for me. Could you make it less for me? I can't afford it. This is too much. This is not a reasonable price. I don't have this much cash on me. Will you make it little cheap? What's the regular price? Do I get discount on this? Tell me what's the best price you can do for me? If I pay you cash， will you give me some discount? I'd buy this if you can make it a little less expensive. I'd buy it if you reduce the price a little. May I have a discount on this? Will you give me a discount? Can I have a discount? Would you give me a discount if I buy three of these?
商务英语打电话对话范文 第25篇
That sounds good. Just as long as I can get back to the airport for my evening flight.听起来不错。只要我能赶回机场搭上我的夜班飞机就行。下面介绍商务英语电话对话范文，希望可以帮助到您。
NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.
尼克: 嗯嗯，好吧，那另一个可能就是在我从波士顿回来的时候再安排见一下了。
HELEN: When do you plan on leaving Boston? 海伦: 你打算什么时候离开波士顿?
NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.
可能是礼拜二下午，也可能是礼拜三上午，但我想赶在礼拜三晚上搭乘航班返回伦敦。
HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.
好。嗯，如果你能在礼拜三上午飞过来的话，那对我们来说最好不过了。葛雷格或者我可以去机场接你，之后，我们可以带你去参观会议中心和凯萨饭店。如果有时间的话，你可以再去一下我们的办公室，我们可以迅速处理一些还没有解决的细节问题。
NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.
尼克: 听起来不错。只要我能赶回机场搭上我的夜班飞机就行。
HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?
海伦: 没问题。嗯，一旦你确定了你的航班日期，发个传真告诉我具体情况如何?那样我们就可以给你回复当天的日程安排——那天是9号礼拜三，对吧?
NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.
尼克: 没错。好，嗯，我会的，我期待着下礼拜和你们见面。
HELEN: Same here. See you next week.
海伦: 我也是。下礼拜见。
商务英语打电话对话范文 第26篇
A:Good morning， sir. Have a seat please.
A:先生，早上好，请坐。
B:I would like to know the state of the residential property market right now because I have anapartment tosell.
B:我想明白目前住宅物业的市场情景，因为我想把我的住宅出售。
A:Sure， here is my business card. I'm James Wilson. Let me explain to you how things are. Inrecent months， the demand for residential properties has bee extremely high. The price ofresidenticd propetly has risenalmost twenty percent.
B:没问题，这是我的名片。我叫詹姆士·威尔逊。让我向你解释一下住宅物业的市场情景。最近几个月住宅物业需求十分大。房屋价格上涨了将近20%。
B:Really? Since I have to go back to England within the next few months， I would like to sell myapartment as soon as possible.
B:真的?因为我几个月内就得回到英国了，所以我想尽快卖出我的房子。
A:Don't worry， sir. I think it's a seller's market right now. Let me get down some informationabout your apartment first. what is your property's address?
A:先生，不用担心，依我看此刻是卖方市场。让我先记录一些关于你的房子的资料吧。请问你的房子在哪里?
B:Flat C. 15F， Tong House， Tai Koo Shing.
B:在太古城唐厦十五楼F座C室。
A:What is the square footage of your property? How many bedrooms and living rooms?
A:你的房子面积有多大?有几间卧室和客厅?
B:Its gross area is approximately nine hundred square feet. There's one living room， onedining room， one master bedroom and two other bedrooms.
B:建筑面积约九百平方英尺。有一个客房、一个饭厅、一间主卧室和两间客卧。
A:What is the orientation and view?
A:你的房子的朝向及观景怎样样?
B:It faces south with a hillside view.
B:南向，应对山景的。
A:The market price for Tong House is around five thousand Hong Kong dollars per square foot，but it also depends on the internal layout and condition of the house.
A:唐厦的市场售价每平方英尺约五千港币，可是要视房子的内部布局及装修条件而定.
B:I would like to ask for four point five million Hong Kong dollars.
B:我期望定价为港币四百五十万元。
A:May I have your name and contact number， Sir?
商务英语打电话对话范文 第27篇
打电话礼仪对话案例
一、案例：
1.打电话的人找的是你自己
A: Is Daisy there?
Daisy 在吗?
B: This is she.
我就是。
(注: 男的用“This is he.” 下同，不再解释)
举一反三：
You’re speaking/talking to her.
你正在跟她说话。
This is Daisy.
我就是Daisy。
That’s me.
我就是。
2.打电话的.人要找的人不在
A: May I speak to Mr. Gates?
请问Gates 先生在吗?
B: He’s not here right now.
他现在不在这里。
举一反三：
He’s out.
他出去了。
He’s in a meeting right now.
他现在正在开会。
You’ve just missed him.
你刚好错过他了。
He’s just stepped out.
他刚好出去了。
3.打电话的人要找的人不在, 问对方是否要留言
A: Can I talk to Mark?
我可以跟Mark 讲话吗?
B: He’s out on his lunch break right now. Would you like to leave a message?
他出去吃午饭了, 你要留言吗?
举一反三：
He’s not available right now. Can I take a message?
他不在, 我可以帮你传话吗?
4.打电话的人问他要找的人何时回来
A: Do you know when he will be back?
你知道他什么时候会回来吗?
B: I’m sorry. I don’t know.
抱歉, 我不知道。
举一反三：
I have no idea.
我不知道。
He should be back in 20 minutes.
他应该二十分钟内会回来。
5.打电话的人问他要找的人在哪里
A: Do you have any idea where he is?
你知道他在哪里吗?
B: Sorry. I don’t know.
抱歉, 我不知道。
举一反三：
He’s at work right now. Do you want his phone number?
他现在在上班。
你要不要他的电话号码?
二、技巧:
随时记录
在手边放有纸和铅笔，随时记下你所听到的信息。
如果你没做好准备，而不得不请求对方重复，这样会使对方感到你心不在焉、没有认真听他说话。
自报家门
一拿起电话就应清晰说出自己的全名，有时也有必要说出自己所在单位的名称。
同样，一旦对方说出其姓名，你可以在谈话中不时地称呼对方的姓名。
转入正题
当你接听电话时，不要“哼哼哈哈”地拖延时间，而应立即做出反应。
一个好的开场白可能是：“您需要我做什么?”当你觉出对方有意拖延时间，你应立即说：“真不巧!我正要参加一个会议，不得不在5分钟后赶到会场。
”这样说会防止你们谈论不必要的琐事，加速商务谈话的进展。
避免将电话转给他人
自己接的电话尽量自己处理，只有在万不得已的情况下才能转给他人。
这时，你应该向对方解释一下原因，并请求对方原谅。
例如，你可以说：“布朗先生会处理好这件事的，请他和您通话好吗?”在你作出这种决定之前，应当确定地方愿意你将电话转给他人。
例如，你可以说：“对于这件事，我们很快会派人跟您联系的。
避免电话中止时间过长
在这里输入你的内容，注意不要用退格键把所有文字删除，请保留一个或者用鼠标选取后直接输入，防止格式错乱。
如果你在接电话时不得不中止电话而查阅一些资料，应当动作迅速。
你还可以有礼貌地向对方说：“您是稍候片刻，还是过一会儿我再给您打过去?”
让对方等候时，你可以按下等候键。
对于接电话的人来讲，当需要查阅资料而有礼貌地请对方稍等片刻，这是可以令对方接受的。
如果有人在你正在通话时打进电话，你可以选择合适的词语让你通话的人稍候。
然后拿起另一部电话说：“你能否稍等?我正在接听一个电话。
”如果打来电话的人只是有一些小事，便可以当即回绝，然后迅即转向第一个电话，而这个人也会意识到你很忙而加速你们的讨论。
商务英语打电话对话范文 第28篇
A:Operator,I want to make a correct oversea phone call to Beijing.
B:Who would you like to talk to ?
A:Rachel Jahon
B:What is phone number?
A:The code is 880 ,the area code is 010 , and the local number is 88245784
B:Your name,please.
A:Monicole Tan.
B:hold on ,please.
A:Ok,thank you.
B:Her line is through now,please go ahead.
商务英语打电话对话范文 第29篇
A:United trading company,good afternoon.
B:Good I speak to Mr Green,please?
A:May I ask who's calling?
B:This is Mrs Jahon from international textile
A:Just a minute,Mrs Jahon.
A:Mr Green,Mrs Jahon from international textile wants to speak to you.
C:Put it through ,please.
C:Hello,Mr Green speaking.
B:Good afernoon,Mr 'm calling about the dress agreement you send me
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